84% of European online shoppers go on-line via a broadband affiliation (compared to 70% of net users who have not bought a product/service online). On average they use the net on 5.7 days each week, spending a mean of 12.3 hours online (above the European average of 11.9) and over half (51%) log onto the web every day.

Most standard products/services bought on-line by European online shoppers (% of on-line shoppers who bought product/service online):

Travel tickets 54%
Holidays 42%
Books 40%
Concert/Theatre/Festival Tickets 38%
Clothes 33%
Electrical Merchandise 33%
CDs 23%
Cinema Tickets 23%
DVDs 21%
Music Downloads 19%
Mobile phones 16%
Toys 14%
Home Furnishings 13%
Computer Games 12%
Sports Equipment 12%
Insurance 12%

• 40% of all EU online shoppers have modified their mind about which complete to shop for following analysis on the web, highlighting the power that websites will have within the purchasing decision.

• Online shoppers from a lot of mature on-line markets are additional likely to vary their mind on what brand to shop for following net analysis, than online shoppers from less developed markets. As markets develop in online sophistication, shoppers can consume a wider selection of selling messages and information sources to create their purchase decision that increasingly influences their complete and merchandise choice. Thence, marketers should develop ever a lot of effective ways to have interaction with their consumers.

• The web is an ever additional powerful resource for customers wishing to analysis a product or brand. Over half (59%) of on-line shoppers cite that websites of well-known brands are an necessary supply of data when researching or considering a product or service and search engines are thought of additional useful
than personal recommendations.

• Marketers want to supply relevant data at the proper time and in the proper place online to make sure effective engagement with their shoppers whilst they’re in the acquisition creating process.

• More and a lot of shoppers are creating the foremost of the convenience of on-line shopping. 80% of European net users have bought a product or service online, up 3% since 2006 and double the 2004 figure. On-line shoppers made 1.3 billion purchases in simply a six month period, spending a mean of €747 each online.

• There are gender variations between goods consumed by online shoppers with female shoppers focusing on garments (40% vs. 27% of men) and holidays (46% vs. 38% of men) while their male counterparts go for electrical goods (thirty-nine% vs. 27% of girls) and CDs (25% vs. 20% of women). Marketers ought to be aware of these gender variations when developing online promoting campaigns.

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